Shipping policy

Shipping Policy

Effective Date: March 26, 2026

Thank you for shopping at Lola WOOF. Please review our shipping policy below.

Processing Time
Orders are typically processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Times
Estimated delivery times are 7–15 business days depending on your location within the United States. These are estimates and not guarantees. Actual delivery times may vary due to carrier delays, weather, customs, or other factors beyond our control.

Shipping Rates
Shipping rates are calculated at checkout based on your order and delivery location. Free shipping promotions may be offered from time to time at our discretion.

Shipping Destinations
We currently ship to addresses within the United States only.

Order Tracking
Once your order ships, you will receive an email with a tracking number. Please allow 2–3 business days for tracking information to update after shipment.

Lost or Delayed Shipments
If your order has not arrived within the estimated delivery window, please contact us at info@lolawoof.com and we will work with the carrier to resolve the issue.

 

Incorrect Address
Please ensure your shipping address is correct at the time of purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.